Understanding real-world general liability claims helps business owners appreciate the importance of this fundamental coverage and prepare for potential exposures.
Common Slip and Fall Claims
Retail Store Incident
A customer slipped on a wet floor in a grocery store, resulting in a $150,000 settlement for medical expenses and lost wages. The store's general liability insurance covered the claim.
Office Building Fall
A visitor tripped over uneven flooring in an office lobby, suffering injuries requiring surgery. The claim settled for $200,000, highlighting the importance of premises liability coverage.
Property Damage Claims
Contractor Water Damage
A plumbing contractor accidentally caused water damage to a client's office building. General liability insurance covered $75,000 in property restoration costs.
Delivery Vehicle Incident
A delivery truck backed into a customer's garage door, causing $5,000 in damage. The business's general liability policy covered the repair costs.
Personal and Advertising Injury Claims
Social Media Defamation
A business faced a $50,000 lawsuit for allegedly defamatory social media posts about a competitor. General liability coverage included defense costs and settlement.
Lessons Learned
- Claims can happen to any business
- Legal defense costs can be substantial
- Prompt claim reporting is crucial
- Documentation helps support your case